When starting a new project, our team begins by gathering all relevant information about the project and the customer. This includes detailed plan sets, specifications, budgets, and any other important details that may be relevant to the project. During this initial phase, we also engage in a conversation with the customer to learn about their previous experience with smart home automation systems and to understand their expectations for the current project.

With all of the necessary information in hand, our team sets to work designing a system that is tailored specifically to the customer’s unique needs. We take great care to ensure that every aspect of the system is designed to meet the customer’s requirements, from the hardware and software components to the user interface and control systems.

Throughout the design process, we create detailed engineering drawings and other necessary documentation to ensure the successful implementation of the system. Our team remains committed to providing the highest level of service and support to our customers, from the initial concept design to the final installation and configuration of the system.

During this phase, our highly skilled team of experts will conduct a meticulous review of the system design and professionally drafted drawings in collaboration with the customer. To ensure complete satisfaction, we will then schedule a visit to the property where we will take the homeowner through every single aspect of the project. This is an exceptional opportunity for us to meticulously review all the details of the project and make any final adjustments to our scope of work as necessary. We will capture any changes that need to be incorporated into our final engineering drawings, guaranteeing that the project is executed to perfection.

Our field managers, who are highly skilled and experienced, are responsible for overseeing the progress of the project from start to finish. They work closely with our team of expert installers and technicians to ensure that every aspect of the project is completed to the highest standards, and that all deadlines are met.

At every stage of the installation process, we take great care to ensure that everything is done in accordance with our specifications and expectations. Our team of professionals conducts a thorough quality check to ensure that every phase of the installation meets our rigorous standards, and that the final product is of the highest quality.

We are committed to delivering the best possible results for our clients, and we take pride in our work. Our attention to detail and commitment to excellence are reflected in every project we undertake, and we are dedicated to ensuring that our clients are completely satisfied with the end result.

Once we have installed and tested all the components of the system, we offer an extensive orientation program to ensure that the homeowner is proficient in operating the system. Our comprehensive service includes helping our customers set up their streaming services and seamlessly integrating them with our system. We take pride in completing the installation process by providing all the necessary information, including account details, manuals, and manufacturer warranty letters, to ensure that our customers can enjoy a hassle-free experience. Our goal is to provide our customers with a reliable and user- friendly system that meets their needs and exceeds their expectations.

In today's world, home automation systems are becoming increasingly popular due to their convenience and ease of use. However, ensuring their efficient functioning requires proper maintenance. Therefore, we have devoted extensive resources to enhance our back-end services, which are designed to keep our clients' systems performing flawlessly for years to come.

We are committed to providing top-notch customer service, and our back-end services reflect this commitment. Our in-house remote support team is always available to assist our clients with any troubleshooting issues or system upgrades. Moreover, we understand that our clients' time is valuable, which is why we offer same-day scheduling and after- hours assistance to ensure that their systems are up and running as quickly as possible.

We believe that preventive maintenance is key to ensuring system longevity, and our maintenance plans reflect this philosophy. Our plans are designed to keep our clients' systems in optimal condition by providing periodic check-ups and upgrades, ensuring that they remain up to date with the latest technology.

In summary, we recognize the importance of providing exceptional support to our clients. Our back-end services are designed to ensure that our clients' home automation systems remain efficient and functional for years to come, backed by our commitment to delivering the highest level of customer service.